Scanner function, which requires the HP Solution Center software that is not launching. The 6500 printer has been working nicely over a hard wired network. Is it possible that a recent MS security update in Sept or Oct 2019 has the same problem? There were several security updates done. There are a number of older posts that talked about Microsoft security updates that interfered with HP Solution Center and by removing the security update, HP Solution Center worked. I uninstalled HP solution center and the printer SW and drivers, reinstalled and did not solve the problem. I just now went to use it and get "HP Solution Center cannot run because your device installation is not complete", plus a couple of more messages. It has been working nicely when I last used it to scan documents approx 2 months ago. I have been running Windows 10 on my desktop and using HP Solution Center for 3 years or more, through upgrade from Win 7.
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